Effective date: May 1, 2026 · You Glow Girl LLC · hi@youglowgirl.app
The short version: We collect only what we need to send you personalized daily texts. We never sell your information. You can opt out anytime by replying STOP to any message.
1. Who We Are
You Glow Girl LLC ("YGG," "we," "us," or "our") operates the website youglowgirl.app and provides a personalized SMS motivation service for women. Our mailing address is on file with the State of Illinois. You can reach us at hi@youglowgirl.app.
2. Information We Collect
We collect information you provide directly when you sign up through our onboarding form, including:
- First name
- Email address
- Mobile phone number
- Relationship status and family information (from onboarding quiz)
- Personal goals and tone preferences (from onboarding quiz)
- Subscription plan and payment status
- Timezone and message delivery preferences
We also automatically collect basic technical information when you visit our website, including your IP address, browser type, and pages visited, through standard web analytics tools.
3. How We Use Your Information
We use the information we collect to:
- Generate and deliver personalized daily SMS messages tailored to your profile
- Process and manage your subscription payments
- Send transactional emails related to your account
- Respond to your questions and support requests
- Improve our message quality and service over time
- Comply with legal obligations
We do not use your personal information for automated decision-making or profiling beyond the personalization of your daily text messages.
4. SMS Messaging & Consent
By providing your mobile phone number during onboarding, you expressly consent to receive recurring personalized SMS messages from You Glow Girl. Message frequency varies based on your plan (1–3 messages per day). Message and data rates may apply.
To stop receiving messages: Reply STOP to any text message at any time. You will receive one final confirmation message and no further messages will be sent. To restart, reply START.
For help, reply HELP to any message or email us at hi@youglowgirl.app.
We maintain records of all SMS consent and opt-outs in compliance with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
5. Third-Party Services
We use the following trusted third-party services to operate You Glow Girl. Each has their own privacy policy governing how they handle data:
- Twilio — SMS delivery. Your phone number is transmitted to Twilio to send and receive text messages. Twilio Privacy Policy
- Stripe — Payment processing. Your payment information is handled directly by Stripe. We never store your full card details. Stripe Privacy Policy
- Supabase — Database and user profile storage. Your profile data is stored securely in Supabase. Supabase Privacy Policy
- EmailOctopus — Email marketing. Your email address and subscription preferences are stored in EmailOctopus to send welcome and marketing emails. EmailOctopus Privacy Policy
- Anthropic (Claude AI) — Message generation. Your profile data (name, goals, tone preference) is sent to the Claude API to generate personalized messages. Anthropic does not use this data to train their models. Anthropic Privacy Policy
- Vercel — Website hosting. Basic usage data is processed by Vercel to serve our website. Vercel Privacy Policy
6. Data Sharing & Sale
We do not sell, rent, trade, or otherwise share your personal information with third parties for their own marketing purposes. We share your data only with the service providers listed above, strictly to operate the You Glow Girl service.
We may disclose your information if required by law, court order, or government authority, or to protect the rights and safety of You Glow Girl, our users, or the public.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. If you cancel your subscription or request deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.
8. Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of SMS messages at any time by replying STOP
- Opt out of marketing emails by clicking unsubscribe in any email
To exercise any of these rights, email us at hi@youglowgirl.app. We will respond within 30 days.
9. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our database is secured by Supabase, payments are handled by Stripe's PCI-compliant infrastructure, and all data is transmitted over encrypted HTTPS connections.
No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
10. Children's Privacy
You Glow Girl is intended for users 18 years of age and older. We do not knowingly collect personal information from anyone under 18. If we become aware that a user under 18 has provided us with personal information, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page and notify active subscribers by email if the changes are material. Your continued use of our service after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
- Email: hi@youglowgirl.app
- Website: youglowgirl.app
- Business: You Glow Girl LLC, Illinois, United States